Shipping Policy
Shipping Policy
All Orders are processed within 2 hours. Orders are shipped and delivered on all days of week. If We are experiencing a high volume of orders, shipments may be delayed by a day. Shipping rates & delivery estimates We are not charging any delivery charge for all the orders.
● Shipping method: Bluedot/Delhivry/DTDC ETC Delivery Boy
● Shipment cost: ₹. 100
● Estimated delivery time: 10 AM - 10 PM You will receive a Shipment Confirmation SMS once Your Order has shipped containing your tracking detail(s). The tracking details will be also available on website. If You received Your Order damaged, please contact the us over phone and we will help in returning the product.
📄 Cancellation Policy
Order Cancellation
At Jana Ideal, we strive to process orders quickly to ensure fast delivery. Orders can be cancelled within a limited time after placing the order.
- Orders can be cancelled before they are shipped
- Once the order is shipped, cancellation will not be possible
Cancellation Process
To cancel your order, please contact us as soon as possible:
- 📞 Phone: +91-9911894118
- 📧 Email: customercare@janaideal.com
Kindly share your Order ID for faster processing.
Refund for Cancelled Orders
- If the order is successfully cancelled before shipment, a full refund will be processed
- Refunds will be credited to the original payment method
- It may take 5–7 business days for the refund to reflect
Non-Cancellable Orders
Orders cannot be cancelled in the following cases:
- After the order has been shipped
- Customized or special-order products
- Products purchased during special sales or offers (if mentioned)
Important Note
Since we process orders quickly (within a few hours), we recommend cancelling your order immediately after placing it, if required.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
● By calling us on our number- 9911894118
● By sending us an email: customercare@janaideal.com
